You can try the below tips and tricks if your Fitbit Flex Not Charging. You can enhance your tracker’s battery life if after a charge your battery is draining too fast.
Fitbit Flex Not Charging Due To Dirty Contacts
It is possible Fitbit Flex Not Charging when the tracker or charging cable has dirty contacts due to accumulation of dust and debris over time. To clean your wristband, you are recommended to occasionally clean the charging contacts on the back of your tracker to keep them bronze or gold in color. Do this using rubbing alcohol with a toothbrush or a toothpick. Corrosion and damage may occur on the plating if you scrape the contacts with anything metal or a wire brush so avoid using them.
Before charging, use cloth or tissue to dry contact if you use a toothbrush. You may need to clean the pins on your charging cable. Do this by wipe down the pins carefully with and alcohol and a cotton swab. Do not let left over debris from the swab. Also clean the removable pebble by removing it out the wristband and use rubbing alcohol and a cotton swab to clean. Put it back in the wristband after wiping a cloth or paper towel to dry it.
Fitbit Flex Not Charging Due To Faulty USB Port Or Outlet
Try a different port or a UL-certified wall charger to test whether your current port is the culprit. A USB hub is not recommended.
Fitbit Flex Not Charging Due To Unsecured Connection
Fitbit Flex Not Charging may be caused by unsecured connection between the tracker and the charging cable. Inspect the placement and try plugging your Flex to the charging cable. If you do not know how to charge your tracker properly, try this method. Only use the charging cable that came with your tracker to plugging your tracker into a USB port on low-energy device like your computer or a UL-certified USB wall charger. Avoid charging using a battery pack or USB hub. It takes 3 hours to fully charge. Take out the pebble from the wristband. Draw close the pebble with the charging cable. Push the pebble into the charging cable with your thumb until there is a snap. Connect the charging cable into your computer’s USB port. Every few seconds, you can see the battery level from the blinking LED indicator lights. You will see all 5 indicator lights up when it’s fully charged. Disconnect the pebble and place it back into the wristband.
Fitbit Flex Not Charging Due To Tracker Malfunctioning
If you are not sure what is going on, you can try to restart your tracker. Or contact Customer Support if your Fitbit Flex Not Charging though you’ve tried all the above solutions.