Fitbit Flex Not Syncing with the website may sometimes occur. To fix this, you need to troubleshoot it when this happens. Find out how to do this in this article. One of the most on the go products worldwide is Fitbit activity trackers. Users can check and calculate their everyday activities using these wireless technology devices. There are some steps climbed, steps walked, sleep quality and other personal measure is recorded using this device. You can access the Fitbit website to see all this uploaded data.
Fitbit Flex Not Syncing Reason
The Fitbit should automatically sync every 15 minutes with your smartphone or computer on condition that there is power and connection to the internet from your computer or device, the tracker has new data to upload, you plug in the tracker’s wireless sync dongle into the computer, Fitbit Connect is installed and connected, and your computer or mobile device is not more than 20 feet distant of the device. If your Fitbit Flex Not Syncing but you meet all the above conditions, you need to check that your Fitbit device is connected to your Fitbit account.
Also make sure Fitbit Connect identifies your device. You may also need to force to sync your Fitbit tracker by clicking Sync Now from Fitbit Connect’s main menu. You might need to restart the Fitbit Tracker if Fitbit Flex Not Syncing after trying all the above. There could be also issues on Fitbit Connect so Fitbit won’t sync. You need to download and reinstall Fitbit Connect to be able to sync. If you have tried all of the above effort but Fitbit won’t sync, you need to contact the customer support.
Fitbit Flex Not Syncing Additional Assistance
There are various reasons why your tracker may not sync. If not syncing, you can try disconnecting the base station and restart your computer. Connect it back, place your tracker in it and keep it there for around 15 minutes. If it still cannot sync, try uninstalling the Fitbit tracker software and download the newest version. Install and run the software and use your account to log in. In Mac computer, the Fitbit icon appears bouncing in the dock.
Force exit the Fitbit tracker software, and try to restart it. In PC, connect the base station to your computer. The base station is functioning if the Fitbit icon on your system tray is teal and gray. If Fitbit Flex Not Syncing with Android/iOS/ Windows app, you may need to make sure that Bluetooth is active, update to the newest OS version, or force exit the Fitbit tracker app and then start it again.