Performing a Fitbit Flex Reset or factory reset and restart or soft reset may help you fix certain problems on your tracker including when your tracker doesn’t turn on though it is charged, isn’t syncing, is not responding when you tap or swipe button, and isn’t tracking your activity. But, you need to know that a restart and a factory reset have very different effects so knowing their difference is important. A restart won’t erase any activity data when you reset by turning off and on your tracker though it will erase saved notifications. A restart will just puts your Fitbit to sleep, while the factory reset will erase all your activity. Once you switch on your tracker, all your stats will still be saved so you do not need to worry losing data.
Fitbit Flex Reset Steps By Steps
If your tracker isn’t responding to swipes or presses, won’t sync, won’t start and isn’t tracking your activity, consider performing Fitbit Flex Reset. Here is how to soft reset your original Flex. First connect the charging cable into any UL-certified USB wall charger or your computer’s USB port. Take out the pebble from the wristband and connect it into the charging cable. Put in a paperclip into the tiny pinhole at the backside of the charger and hold for 4 seconds. Remove your tracker out of the charger and put it back into the wristband. You may need to contact Customer Support If after a restart there is issue with your tracker.
Fitbit Factory Reset
If you want to start fresh and clean everything you can factory reset your device but keep in mind that it will totally clear your stored data on Fitbit. A built-in factory reset feature is only available on the Fitbit Charge and Charge HR. To make sure that you launch with a clean schedule, you can perform a factory reset if you’re buying a secondhand Charge or Charge HR. Do not factory reset your tracker if you want to keep all your stored data.
However, this Fitbit Flex Reset might need to perform if you’re facing major issues with your tracker including your Fitbit Charge or Charge HR is not recognized by Windows 10 computer, your Android smartphone won’t perform syncing or notifications, another mobile device has previously sync with the tracker, and you run operating system 4.3 or previous version on your Android device to pair with the Fitbit app.